Captures every enquiry
Website widget, booking page, or forwarded leads — summarised with property type, system scope, and urgency so nothing slips through.
Renewables installers
Turn solar, heat pump, and EV leads into booked surveys
Unlike a contact form that goes nowhere, Hiya completes work on its own. Qualifies homeowner enquiries for solar, batteries, heat pumps, and EV charging — learns your business, books technical surveys, and keeps your coordinators informed.
Works with your website, Google Business Profile, and paid lead sources.
Qualify solar & heat pump leads
Book technical surveys
Capture roof & property details
Flag DNO & grant signals
After-hours enquiries
EV charger intake
Hiya — enquiries
New enquiry
Today, 9:41
James & Sarah Chen — 7.2 kW solar + battery
Detached, SW19. Roof south-facing. Interested in Octopus tariff pairing. Available weekdays after 4pm.
Postcode in area
Budget signal: high
Qualified
Survey booked
Thursday 2:00 PM
Assigned to Alex (surveyor)
Note for the visit
Consumer unit in garage. Customer asked about 10.4 kWh battery option.
Add to calendar
Remind team
AI labels every enquiry
So you never lose context between web form and site visit.
One place to act
Book, assign, and follow up without switching apps.
Your assistant runs your front of house
Facebook solar ads, heat pump grant enquiries, or vague web forms — all handled before they reach your survey coordinators.
Qualifies leads
Checks service area, technology type, and readiness before a surveyor spends time on the road.
Works after hours
Homeowners research evenings and weekends. Hiya responds, collects details, and offers survey slots while your office is closed.
2×
Faster from enquiry to booked survey
Before, we'd lose a day playing email tennis on every solar Facebook lead. Now homeowners pick a survey slot and we show up knowing the roof, consumption, and grant interest.
JL
Jess Lane
Operations, Helios Renewables
Built for renewables installers, not generic CRMs
- Understands EPC, roof pitch, heat loss, DNO limits, and grant schemes like BUS
- Collects consumption, fuse board, and charger location details before the first visit
- Routes MCS paperwork, warranty registration, and OZEV evidence to the right person
- Keeps fitting crews on site — not chasing missing survey information
From enquiry to booked renewables survey
Hiya handles the workflow so your survey and design teams can focus on delivery.
01
Hiya greets the homeowner
When someone lands on your page or replies to an ad, Hiya asks the right renewables questions — property, existing system, timeline, and access.
- No hold music or endless forms
- Understands solar, heat pump, and EV jargon
- Summarises every submission
02
Hiya takes the next step
After the enquiry, it doesn't stop. Surveys get scheduled, reps get assigned, and follow-ups go out automatically.
- Creates contacts with job context
- Books technical and sales visits
- Sends confirmation to the customer
03
Hiya learns your business
Pulls from your website and past jobs so answers stay on-brand. You review, approve, and refine — it gets sharper with every lead.
- Review summaries before dispatch
- Set service areas and technology types
- Hand off complex jobs to humans
Heat pump enquiry
Retrofit, 1930s semi
Requested BUS grant guidance. Survey booked Tue 10am.
EV charger enquiry
7 kW home charger, off-street parking
OZEV grant interest noted. Survey booked Wed 3pm.
Battery add-on
Existing 4 kW solar
DNO check flagged. Coordinator alerted.
Built for renewables installers
A front of house assistant tuned to how solar, heat pump, battery, and EV businesses actually sell.
Solar
Book surveys while you're on the roof
Captures consumption, roof layout, shading, and DNO constraints. Offers survey slots and follows up on ad leads so nothing waits until Friday admin.
Heat pumps
Qualify retrofits before you measure
Asks heating system, insulation, and BUS grant eligibility. Routes ready jobs to surveyors with the right capacity diary.
Battery storage
Size add-ons and retrofits properly
Captures existing PV, export tariffs, and backup-power goals. Flags DNO applications before your designer opens the job file.
EV charging
Intake that covers grant and install basics
Parking, charger location, consumer unit capacity, and OZEV interest — collected before your electrician schedules the survey visit.
Start using Hiya today
Add a booking page to your site, embed the widget, or connect the lead sources your renewables team already uses.
Use your existing web presence
Share a Hiya page or embed on your site. Homeowners keep the same brand experience — you gain structure behind it.
Match your survey diary
Set availability by team or territory. Hiya only offers slots you can actually honour.
Keep your stack
Export leads and summaries into the tools your coordinators already use — no rip-and-replace.
FAQ
How quickly can we get started?
Hiya learns from your website and survey preferences. Most renewables installers are live within an afternoon — add your page, set service areas, and turn it on.
Does Hiya replace my sales team?
No. It works alongside them. Hiya handles repetitive qualification and scheduling; humans take over for complex designs, pricing, and closing.
What renewables businesses is it built for?
Solar PV, battery storage, heat pumps, and EV charging installers. If you book technical surveys before install, Hiya fits.
What happens outside office hours?
Hiya keeps collecting and qualifying by default. You can also set business hours so urgent enquiries notify on-call staff while routine ones queue for the morning.
Is customer data secure?
Data is encrypted in transit and stored in the UK/EU. Each business only sees its own leads — we never mix data between renewables installers.